The Company
A new export trading business buys products from suppliers across India based on demand from Malaysia. Products are consolidated into shipments for a customer in Malaysia, who resells them to retail customers.
The Challenge
The Malaysian partner's retail resale was tracked manually in Excel.
- Products sold and remaining stock were hard to see.
- Customer payments and outstanding amounts had limited visibility.
- Retail transactions and overall resale performance were not tracked in one place.
The Solution
Satsang designed a two-layer system. Both activities are visible, while accounting boundaries stay separate.
Export operations
Standard export operations run in Books.
Retail resale
A separate custom module layer tracks the Malaysian retail resale.
Customers
Customer records for the retail activity.
Items
Product-level information for resale tracking.
Invoices
Retail sales and invoice information.
Payments
Customer payment and outstanding tracking.
How the System Works
Tap any step to see what it does.
Business Outcome
The retail layer stays isolated from the export entity's books and inventory, while giving a clear view of stock sold, stock remaining, retail invoices, payments, outstanding amounts and overall resale activity.
